Last Updated: August 2025
📦 Shipping
Orca346 Digital primarily offers digital products, which are delivered via email or direct download immediately after purchase. If a product includes physical components, shipping timelines and methods will be clearly listed on the product page.
For any custom or made-to-order physical products (if applicable in the future), shipping times will vary depending on production and destination. You’ll receive tracking information as soon as your order ships.
🔁 Returns
All digital product sales are final due to the nature of downloadable content. We do not offer refunds, exchanges, or returns on digital downloads.
If you encounter an issue with your file (e.g., formatting, broken link, or access issue), please contact us at howdy@orca346.com and we’ll do our best to resolve it promptly.
Physical product returns are handled on a case-by-case basis. Please reach out within 7 days of delivery if there’s a problem with your order.